Policies & Information

Policies & Information


We recommend that all guests purchase cancellation insurance before making their final payment, as we're unable to make exceptions to the following cancellation policy. 


Grand Canyon Rafting

Trip Payment:

  • A non-refundable deposit of $300.00 per person is required at the time of booking.
  • Final payment is due 60 days prior to your trip departure date.
  • Once your final payment is paid, your trip is non-refundable.

Changing Trip Date:

  • Transferring your trip to another date is allowed up to the date of final payment - 60 days prior to departure of your trip.
  • There is a $50.00 service charge for transferring to another date in the same year.

Pay Now Rate:

No refunds, no transfers, and no substitutions.


Cataract Canyon

Trip Payment:

  • A non-refundable deposit of $300.00 per person is required at the time of booking.
  • Final payment is due 60 days prior to your trip departure date.
  • Once your final payment is paid, your trip is non-refundable.

Changing Trip Date:

  • Transferring your trip to another date is allowed up to the date of final payment - 60 days prior to departure of your trip.
  • There is a $50.00 service charge for transferring to another date in the same year.

Horseshoe Bend Rafting Trips Info & Policies

Check-In Time: Please arrive 1 hour prior to departure time. 

Depart: Wilderness River Adventures - 199 Kaibab Rd. Page, AZ 86040

Payment: Full payment will be processed at time of booking. 

CancellationFull refund minus a $10 per person processing fee for cancellations that meet the following criteria. Cancellations must be made 48 hours before the trip’s scheduled departure. Cancellations made within the 48 hour cancellation window and no-shows are subject to a 100% cancellation fee.

Minimum Passenger PolicyWe do require a 6 full-fare passengers to launch a Half-Day or Full-Day Trip. Should the minimum not be reached, the trip will be cancelled. Anyone already booked for the trip will receive a 100% refund and an opportunity to re-book for another trip. 

Pet Policy: Pets are not allowed on the Glen Canyon Float Trips

Passenger Acknowledgement Waiver: On the day of your scheduled trip, please bring with you the Passenger Acknowledgement Waiver signed. This will help our check-in process move much more efficiently for you and your guests. Passenger Acknowledgement Waiver